Saturday, November 2, 2019
Applied management project Dissertation Example | Topics and Well Written Essays - 15000 words
Applied management project - Dissertation Example The emergence of corporate communication was brought about by the need of organisations to build and maintain relationships with its key stakeholders in order to sustain the survival of the organisation's business in its respective industry. The management of communication functions has evolved from fragmented disciplines into a holistic setting. Previously, organisations have made use of communication disciplines as individual units that would serve its distinct purpose in line with the employed strategies. Through the course of communication development, organisations have realized the importance of an integrated approach towards managing communication functions. ... Aims and Objectives Communication is not just an integral factor between personal relationships and groups, it also applies to organisations. Success cannot simply be measured by performance and quality; it can be culminated through proper communication to form a clear and lucid relationship between firms and its publics. Most companies fail to see the importance of what integrated corporate communication can do to improve their businesses (Van Ruler & de Lange 2003). At present, the prevailing principle in regards to the basis of an organisation's survival in the industry depends on how it is perceived by its key stakeholders, which comprises of both internal and external publics. Internal audiences are investors, stockholders, shareholders and employees; whereas external audiences are the consumers and other members of the community such as the government, institutions and media (Argenti, Howell & Beck 2005). Such principle had been further proved by recent events such as corporate crises, recession, financial crisis and the liberalism of trade. These have led to the decisions of senior executives among leading organisations to fortify the reputation of their firms and place significant emphasis on it as one of their key strategic goals. This goal entails the process of formulating, maintaining and protecting the reputation of the firm. Such objectives are the core tasks of a corporate communication specialist. In spite of significance highlighted on the organisation's image and reputation, the purpose and the benefits provided by corporate communication is yet to be fully grasped (Marchand 1998; Van Ruler & de Lange 2003; Argenti et. al 2005). This concern has made specialists
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